Features
How to Guide for our Platform
Auto Attendant is your virtual receptionist or IVR, that can greet all inbound calls and direct the caller to the department they requirer. Example: “Welco...
Fri, 10 Apr, 2020 at 2:55 PM
Busy Lamp Field (BLF) is supported on some (but not all) VOIP phones and tells you whether another line or extension within your account and group is busy o...
Fri, 10 Apr, 2020 at 2:45 PM
Kiwi VoIP Call parking allows a person to put a call on hold at one phone and then retrieve the call from another phone. You can use the feature to tran...
Fri, 10 Apr, 2020 at 2:48 PM
Long wait times mean abandoned calls, lowered customer satisfaction and ultimately lost business. Call Queuing is perfect for busy front office or receptio...
Fri, 10 Apr, 2020 at 2:52 PM
Sending a fax involves you setting up a few settings first. First ensure that you have signed up for a Kiwi VoIP fax number following steps 1 and 2 above i...
Fri, 13 Mar, 2020 at 3:39 PM
Hunt Groups allow you to distribute phone calls from a single telephone number to a group of up to 10 phone lines. You can decide if you want the hunt group...
Fri, 10 Apr, 2020 at 3:04 PM
Kiwi VoIPs Cloud PBX is a feature rich solution that scales with you. All Kiwi VoIP Cloud Lines are licensed to use ALL these features regardless of which p...
Wed, 4 Mar, 2020 at 6:52 PM
The following star codes can be dialed from your Kiwi VoIP phone to setup various features from your handset instead of logging into the Kiwi VoIP web site...
Wed, 4 Mar, 2020 at 8:07 PM
Extension dialling works so that you can internally transfer calls to numbers within your account. They also can work if you set up Auto Attendan...
Fri, 10 Apr, 2020 at 2:41 PM
BLF is very simple in our platform and is turned on by default. Login to your Yealink Phone Select the DSSkey Tab from the top Enter the detail...
Thu, 13 May, 2021 at 12:05 PM