1. Login to our portal at https://portal.kiwivoip.co.nz
2. Click on Broadband at the top of the screen
   
3. Click on Order broadband on the left menu
   
4. Enter your address into the "start typing address here" field
   
5. When you select your address click on the 
6. You will see a menu like this
   
7. Select Change my current broadband connection, you will see a new menu appear like this
   
8. You will need to get the ASID from your old provider, once you have this fill in the above details along with your account number and continue 
9. Fill in all the details and hit the button
10. You will recieve a email from our system with the order details.